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(Freshers) "HSBC" Hiring: Associate Technical Analyst @ Kolkata

(Freshers) "HSBC" Hiring: Associate Technical Analyst @ Kolkata

Company      HSBC

Website        www.hsbc.co.in

Eligibility      Any Graduates

Experience   Freshers

Location       Kolkata

HSBC

Job Role: Associate Technical Analyst

Job Summary:

Candidate Profile:

The candidate should be a graduate in any stream under any recognized university.

Should have the ability to work under pressure and deliver within limited timescales, whilst maintaining quality

Should have the ability to prioritize and deliver service, to agreed service levels, within a diverse and constantly changing technical environment.

Willingness to work outside office hours on occasions, including weekends.

Must have strong interpersonal skills & good customer service skills

Good communication skills, both verbal and written

Should possess strong analytical skills to quickly assess situations, their impact and options for resolution with high level of judgment and decision making skills.


Job Description:

The analyst is responsible for processing and/or providing application end user support.

The support environment may be multi-site with extensive systems utilizing a wide variety of applications used by the HSBC group.

This role primarily adheres to Application Support processes and procedures in order to provide a high quality service to users.

The analyst processes requests and resolves these to the required standard and within the levels defined in the Service Agreement.

The individual(s) will be an extension of the Right Onshore Service Configuration Management team.


(Freshers) "HSBC" Hiring: Associate Technical Analyst @ Kolkata Reviewed by Unknown on April 10, 2013 Rating: 5

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