(0-1 Yrs) Walk-In @ “3DPLM SOFTWARE” : BE/ BTech /MTech : Technical Product Support : On 17-21 June 2013

Company :  3D PLM Software Solutions Ltd.

Website :  http://www.3dplmsoftware.com

Education : BE – Mechanical/ Production/ Automobile/ Aviation

Experience :  0 – 1 Years

Location : Pune

3DPLM Software Solutions Limited (3DPLM) is a 58:42 joint venture between Geometric Ltd., a specialist in Product Lifecycle Management (PLM) software development and Dassault Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the world’s leading provider of CAD tools and PLM solutions.

Established in 2002, at 3DPLM, we work on product development, industrialization, maintenance, documentation, and market support for cutting-edge and innovative products like CATIA, ENOVIA, DELMIA, SIMULIA, 3DVIA, SolidWorks and ACIS.

Walk in for Technical Product Support On 17th to 21st June 2013 @ Pune

Industry: IT-Software / Software Services

Functional Area: IT Software – Application Programming, Maintenance

Role: Technical Support Engineer

Job Description :

Hello,Greetings from 3dPLM!

We have an opportunity for Technical Product Support – CATIA

Requirements :
- Bachelors Degree in Mechanical/Production/Automobile engineering
- 0 to 1 year experience in CAD domain. PLM knowledge is an added advantage.
- Good English communications skills, both written and verbal required.
- Strong negotiation skills, analytical skills, problem solving skills

Responsibilities :
- Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available www.presentjobs.com
- Coordinate communications between with development team and the customer

Please Note:
1) We are looking for candidates with academics above 60% and above with no gaps or breaks in education.
2) We are looking for candidates who can join us within 1 week (freshers preferred). 2013 PASS OUTS CANNOT APPLY.
3) BE Mechanical/Production graduates can only apply. CS, IT & all other branches are not eligible.

Desired Profile :

• Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
• Reproduce customer issue in-house, this will require recreating the customer environment in-house.
• Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
• Submit and track issue with Development Team
• Validate Solutions provided by development team
• Coordinate communications between yourself, development team, and the customer
• Organize calls with customer to converge upon a resolutions
• Coordinate efforts with R&D and other DS teams to meet customers targets
• Manage defect communications between Dassault Systemes Support & the customer

Walk in to our office between 17th to 21st June 2013, Timing: 9.30 AM – 10.30 AM

Venue:
3DPLM Software Solution
Red Fort Bldg,
Plot No. 15/B Pune Infotech Park
M. I. D. C. Hinjewadi Taluka Mulshi
Phase 1 Pune

Contact Person: Radhika KANNAN
Email : radhika_kannan@3dplmsoftware.com