(1 – 2 Years) "PCS Technology" Walk-in: IT Helpdesk / Call Co Ordinator / Service desk Engineer On 17th to 21st June 2013 @ Chennai
Company PCS Technology
Website www.pcstech.com
Eligibility Any Graduate
Experience 1 – 2 yrs
Location Chennai
Job Role IT Helpdesk / Call Co Ordinator / Service desk Engineer
JOB SUMMARY:
Company Profile :
Started in the year 1983, PCS Technology is a 100 million dollar company today. Headquartered in Mumbai, we have Global presence with 32 offices across the globe. We have the experience and the understanding to improve business performance and business processes and technology platforms. We possess a keen understanding of the Client requirements hence our solutions focus on delivering competitive business advantage and increased productivity for all our clients in a cost effective manner.
Job Description :
- Logging tickets in and Assigning to engineers.
- Troubleshooting over the phone.
- Follow up with Engineer for closure.
- Response to customer queries via mail and phone.
- Conducting meeting with the engineer for better practices and knowledge sharing.
- Acting as a Call desk Lead.
- Maintaining 0% Violation. Tracking and completing the calls within the SLA time.
Venue :
PCS Technology Ltd.
No.5/13,Saravana Street,Behind Pondy Bazar,
Opp to Dr.Sivaji Ganesan (House)Road,T Nagar,
Chennai - 600 017
Contact Name : Firdouse.M.R
Contact Details : firdouse.mr@pcstech.com / 7200800623
(1 – 2 Years) "PCS Technology" Walk-in: IT Helpdesk / Call Co Ordinator / Service desk Engineer On 17th to 21st June 2013 @ Chennai
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Reviewed by Unknown
on
June 20, 2013
Rating:
