(Freshers) "Macrofix Technical Services" Wak-in: Technical Support\Technical Sales Executive Last Date: 11th,12th and 13th June 2013 @ Hyderabad

Company   Macrofix Technical Services Pvt Ltd

Website     www.macrofix.com

Eligibility   BTech/Any Degree

Experience Freshers

Location     Hyderabad

Job Role   Technical Support\Technical Sales Executive

JOB SUMMARY:
Job Position : L1 Technical Support Executive (voice)


Job Category : Customer Service / Call Centre / BPO


Call center type : In bound


Job Location : Hyderabad


Compensation : Best in the Market


Open Positions : 10

Desired Education:
Any degree and Under Graduates also with good communication skills
B.Tech Candidate with less percentage

Mandatory Skills : Fresher, Tech Support, Call centre, BPO

Desired Candidate Profile :
Technical Skills :
• Basic knowledge of Computers and Laptops including Apple machines
• Basic knowledge of operating systems –Win 98, Me, 2000, XP,vista, windows2007• Good working knowledge of the Internet

Verbal and Written Skills :
• Speech clarity, voice clarity, good pronunciation and should NOT have a MTI (Mother Tongue Influence)
• Good spoken as well as written Grammar (Conversation Flow and sentence construction)
• Reading, comprehension and responding skills based on the International Language Proficiency Rating System

Behavioral skills :
• Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning, problem-solving skills
• Willing to learn and flexible to changes
• Aptitude and ability to grasp
• Team player
• Confident and should have a positive attitude
• Willingness to work for at least one year duration with the organization

Environmental, Physical and Other Requirements:
• Willing to work in shifts, rotating as schedule requires
• The weekly offs may not fall on the weekend
• The candidate should be willing to work on public holidays/festivals if scheduled/required will get extra pay.
• A workday has pre-scheduled break timings. The job requires strict adherence to schedules

Job Description:
Assisting the US Customers and Troubleshooting their Computer Related issues by taking Remote Access Control
• Technical Support Executive
• Location : Hyderabad
• Reports To : Team Leader – Operations

Openings for Sales Executives (Technical Support) :
Qualification: Any Degree or Undergraduates also with good communication skills.
Willing to work for Night Shifts

Open positions : 20

Job Responsibilities:
• Assisting the US customers & Understanding US Accent
• Good at Using the Microsoft Office
• Computer basics
•For both positions only Male candidates are eligible

Note:- As we are into US Based Operations, We strongly recommend the people with Excellent communication skills with English. Average rating of People in English is not entertained


Key skills: - Troubleshooting, Sales, Technical Support, Good convincing skills

Timings of interview: 11.00am to 5 pm

Venue Details:
MACROFIX TECHNICAL SERVICES PRIVATE LIMITED,
Flat: 508, 5th Floor,
Saptagiri Towers,
Landmark: Pantaloons Building,
Begum pet
Hyderabad -500016

Contact Name : Rahima (HR)

Contact Details : 040-30177468\9030113414