Amazon Development Centre (India) Pvt. Ltd Walk-ins For B.tech & MBA Freshers-2013, 2012 & 2011 Pass outs From 4th to 8th November 2013 At Hyderabad

Name Of The Company: Amazon Development Centre (India) Pvt. Ltd

Experience Required: 0 to 3 yrs

Educational Qualification: Btech & MBA Freshers-2013, 2012 & 2011 Passouts

Job Designation: Seller Support Associate

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :

• Education: 3rd level qualification Graduation
• Language: English proficiency
• 6 + months experience within a customer service /contact centre environment would be an advantage
• Demonstrated desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
• Business acumen in areas of e-commerce and retail is advantageous
• Process improvement awareness and experience
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Ability to embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
• Demonstrates effective communication, composure, and professional attitude
• Exemplary performance record, particularly with regard to quality & productivity

Package Offered : Best in Market

Job Description:

• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Work Location: Hyderabad

About company:
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.

Website: www.india.amazon.com

Walk-in Date: 4th to 8th November 2013

Walk-in Time: 10AM
Venue:
Amazon Development Center
Plot No :6,Divya Shree Trinity Building
Madhapur, Hitech City,
Lane Beside Lemon Tree Hotel.Hyderabad

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