Unisys Pool Campus Drive 2014 | Unisys Hiring For 2012 and 2013 Batch Freshers On 24th January 2014

Company Name  : Unisys India Pvt. Ltd

Qualification      : BE, B.Tech

Experience        : Freshers

Job Location      : Bangalore

Job Role           : System Analyst - Infrastructure Support

Responsibilities:
* Infrastructure Event Monitoring & Management using various monitoring tools & consoles
* L1 Support functions for multiple technologies like Windows, Mainframes, Networking, Storage and Database.
* Incidents remediation for multiple clients in ticketing tools like ITSM 7.6 & 7.1, Remedy 6.0 and Service Center.
* Update / create documentations like Standard Operating Procedures (SOP)/ Knowledge base at regular intervals.
* Function as a member of Global ISM (cRIM) Command Center in coordinating with the onsite team on scheduling & change activities and handle Global Turnover Calls as per defined processes.
* Coordinating with vendors (service providers like ISPs, OEMs, etc.) as per documented process.
* Should be able to clearly understand Customer Situations and Customer SLRs (Service Level Requirements) and act accordingly
* Escalations to Resolver Groups as per defined escalation procedures.

Skills:
* Excellent communication & analytical skills Verbal and Written
* Knowledge of ITIL Modules like Incident, Change and Problem Management would be an advantage.
* Must be ready to work in rotational shifts (24x7 shifts applicable)
* Must be ready to support multiple clients/ technologies as part of shared support delivery.

Desired Profile:
* Candidates should be a graduate in Engineering or non-engineering graduation with Vendor Specific Certifications.
* Certification in Infrastructure related technologies (Networking, Mainframes, Windows, Security, Database, Storage and UNIX) will be an added advantage.
* Prior knowledge/ experience in Infrastructure Support will be an advantage.
* All positions will be based at the new ESM Command Center at SJR location in Bangalore.

Note:  Percentage cut off: 55% and above.

Venue Details:

Date: 24th January 2014

Time: 9 AM

Venue:
 RNSIT, Uttarahalli Main Road,
Channasandra, Bengaluru, Karnataka

Website: www.unisys.com