IBM INDIA Walk-In for Fresher and Experienced as Technical Support Associates from 3rd feb to 8th feb Feb 2014 in Bangalore and Hyderabad
Company : IBM INDIA
Walk-In Location : Bangalore, Hyderabad
Job Category : Technical Support Associates
Educational Qualification : Bachelor’s Degree/ Diploma (12+3)
Desired Experience : 0 – 4 Years
Apply Mode : Walk-In
Job Description :
Technical Support Associate – Service Desk Delivery (SDD) – Voice Process, Chat Support
# Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Desired Skills :
# Freshers / (Experienced up to 4 years)
# Bachelor’s Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
Additional information :
# Working in Rotational shifts is a mandate.
# Candidates applying and selected for the job will be expected to work in Rotational Shifts – including evening and night shifts.
# Shifts will 24×7 in nature and can vary depending on geographies supported.
To take your candidature further, Please register or create an account by clicking the below mentioned link and apply for this Job Requisition – GPSD-0563624 and upload your CV and Photo Id proof.
Company Website : http://www.ibm.com
Please ensure to carry the below mentioned documents :
# Candidate profile
# Photo ID Card
# Passport Size Photo
Walk-In Date (WEEKEND): On 8th February 2014 (Saturday)
Walk-In Time : 10.00 AM to 1.00 PM only
Walk-In Venue(s) :
IBM INDIA Walk-In for Fresher and Experienced as Technical Support Associates from 3rd feb to 8th feb Feb 2014 in Bangalore and Hyderabad
![]()
Reviewed by Unknown
on
February 03, 2014
Rating:
No comments:
Thank for Commenting..