(Walkin) Analyst/Senior Analyst Cognizant - Hyderabad Area, India

Experience:

Mid-Senior level

Job function:

Other

Employment type:

Full-time

Industry:

Investment Banking

Job description

This role is responsible for supporting Market Data Services (MDS) processes, namely Business administration (Coordinate with Vendors for Market data services, Client Advisory, Quarterly letters, Data notifications, Supplier Liaison, Stakeholder Training), Inventory Administration (Data Management, Price update, Permissioning, Invoice Reject resolution, Contract setup,  Application & other Uploads, ), Declarations ( Stock Exchange reporting, Vendor reporting, Support Invoice Rejects), Expense Validation (Invoice Validation, Reject resolution, Inward & Outward Query resolution, Vendor & Business Liaison, Prepayment activity, Ad-hoc Projects), Stakeholder liaison and MIS & Reporting.

Key Result Areas

• Client & People Management
• Manage Process Metrics, SOPs, BCM, Quality Control & Trainings
• Ensure deliverables meeting quality, consistency and accuracy standards per client SLA / KPI
• Drive & adhere to identified trainings, attendance, productivity trackers, leave scheduling, timesheets etc.

Typical Responsibilities:

Business / Customer

• Ensure customer satisfaction in all deliverables
• Develop good understanding of client requirements
• Independent customer interaction
• Proactively inform management about potential issues / escalations
• Drive client meetings & actions
• Provide all internal & external regular and adhoc reports on time

Project/Process

• Process Management
• Support Transitions & Business development activities
• Provide subject matter expertise for delivery
• Ensure quality control, consistency and accuracy of output
• SLA / KPI monitoring & delivery
• Drive appropriate metrics & reporting to manage processes
• Ensure SOPs / process documents
• Ensure / Support BCM
• High analytics, reporting, presentation & client front ending
• Reduce rework areas for respective process
• Understand MDS data structure and data elements of multiple data sources
• Should be able to do data gathering, tabulation and basic manipulation of data
• Manage information / data for MDS clients
• Risk mitigation / management

Desired Skills and Experience

Experience: 3-6 years

Should be willing to work in shifts

Location: Hyderabad

(Apply Here)  preethi.b2@cognizant.com

About this company:

Cognizant is in the winner’s circle of HFS Blueprint Report on Marketing Operations & Digital Customer Experience Management. We combine technological depth with a strong, industry-oriented approach to provide marketing services and have the most experience in running campaign execution activities on a large scale across multiple markets for global brands. Programmatic is one of the latest buzzwords to hit the ad tech landscape is generating a huge amount of excitement in the industry.We have some exciting opportunities in the Ad Operations space for Programmatic buying in the areas of Campaign Management, Ad Trafficking and Reporting.