Job Openings for Technical Support Specialist in Techvedic Technologies Pvt Ltd, Delhi, India

Job Description 

Handling Inbound International Voice calls 

Resolving the technical issues related to software / hardware for US/ UK based clients. 

Document the calls to ensure all information is captured. 

Maintaining secrecy of data. 

Adhere to standard operating procedures required by the process. 

Attend briefings, trainings/ refresher sessions and meetings as required. 

Should be able to work in rotational night shifts. 

Candidate must possess excellent verbal and written communication skills. 

Keyskills: technical support, inbound, desktop, laptop, mcse, handling, maintaining, windows xp vista, windows troubleshooting, windows 7

MCSE and CCNA certification will be an advantage. 

Printers and other plug and play devices troubleshooting. 

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Desired Candidate Profile

UG: B.Tech/B.E.

PG:Post Graduation Not Required

Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

Company Profile:

Techvedic Technologies Pvt Ltd

Born in 2009, Techvedic is a team of dedicated, experienced and vibrant professionals from the discipline of ICT (Information and Communication Technology), who are determined to simplify its various offerings, either available or emerging, in the form of hardware, software and cloud-based services to let end-users, including individuals and businesses both, derive the best from their technology investments to make their lives harmonious, and business growth consistent, rewarding and sustainable.

Website: http://careers.techvedic.co.in/current-openings/#

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