Job Openings for Customer Service post @ IndusInd Bank, Mumbai, India

Indusind Bank Walk-in Interview For Freshers/Exp On 5th To 7th November 2015

Company Name: IndusInd Bank

Company Website: www.indusind.com

About Company:

• A relevant business and banking partner to our clients
• Customer Responsive, striving at all times to collaborate with clients in providing solutions for their banking needs
• A forerunner in the market place in terms of profitability, productivity and efficiency
• Engaged with all our stakeholders and will deliver sustainable and compliant returns

Qualification:Any Graduate

Experience:0-5 yrs

Job Type:NON IT

Role:Customer Service

Job Description:

• Candidate should possess Minimum Graduate (Mandatory)
• Answer inbound calls and assist customers with their Queries/Request/Complains
• Raise Request & Complaints on behalf of the customer in the CRM tool
• Generate leads and educate customers about new products & their benefits
• Maintain and adhere to compliance guidelines
• Capture problem indicators, highlight and suggest improvement
• Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
• Maintain adequate knowledge levels on products, processes and systems used
• Ensure sales target are met
• Excellent verbal communication skills
• Good problem solving skills

Location:Mumbai

Walk-in -date:5th-7th nov 2015

Walk-in-time: 10am-5pm

Venue:
IndusInd Bank,
Datamatics Bldg No. 3, Ground Floor,
Plot No B-5, Part-B Cross lane, MIDC,
Andheri (East), Mumbai 400093.