Muthoot Finance Ltd Walk-In B.A / B.B.A / B.Com freshers 2016 (Walk-In Date: 5th January 2016)

Muthoot Finance Ltd Walk-in interview for fresher’s on 5th January 2016 for Relationship Exe and Customer Care Executives at Delhi. B.A / B.B.A / B.Com graduates can apply for the opening. Grab the great job opportunity to kick start your career as a fresher. Before you apply, read the job profile clearly to get to know the eligibility criteria. Muthoot Finance Ltd Walk-In B.A / B.B.A / B.Com freshers 2016 for Relationship Exe and Customer Care Executives at Delhi. Candidates who have completed B.A / B.B.A / B.Com can apply for this job from Muthoot Finance Ltd.

Job Details:

Company Name: 

Muthoot Finance Ltd

Qualification: 

B.A / B.B.A / B.Com

Job Post Name: 

Relationship Exe and Customer Care Executives

Experience: 

0 – 2 yrs

Job Location:  Delhi

Salary: NA

Total No of Vacancy: 30

Website: http://www.muthootgroup.com

Job Description:

• Jr. Relationship Executive/Relationship Executive/Sr.Relationship Executive :
• Effective lobby management i.e. Responsible to attending walk -in clients at Branches.
• Extending courteous support to all walk-in customers and educating them about the product & services company offers.
• Responsible for accepting & appraising gold jewellery as per company norms.
• Ensuring proper Verification & Valuation of Collateral Securities and Documents.
• Appraise availability of cash position at the Branch/Bank and inform the requirements to the Manager.
• Verification of daily cash balance, Fund management, bank account operations and bank reconciliation to be exclusively monitored by the Branch Manager.
• Effective handling of software i.e. CBS/ CRM and ensuring all KYC entries in the same.
• Responsible for processing/ documentations of Loans & other financial services.

1. Responsible for cross selling of all products and achieving of individual & branch targets.
2. Responsible for conducting field visits and meeting corporate customers for business development.
3. Responsible for ATM monitoring & functioning if the same is attached to the branch.

• Ensuring following of all procedures & policies as per laid down by the organization.
• Ensuring TAT in handling emails, Co-ordination with Regional & Corporate Offices and all other day-to-day Administrative activities.
• Coordination with various Banks & preparation of BRS.
• Responsible for completion of all Accounts related works in the branch.
• Maintenance of Important formats & documents like Gold Loan/ Vault/Key Movement/ CIT/GIT Register/ Safe Custody / Bond Delivery/Packet Movement/Token Lost.
• Responsible for removing of audit objections and irregularities.
• Responsible for safe guarding Cash, Gold and other valuables in the branch
• Efficiency in conducting supervisory duties when and if required as per the Branch Managers guidelines.
• Responsible to maintain up-keep of the branch and ensure confidential in all dealings.
• Responsible for tele-calling customers for following up on interest collection regularly.
• Responsible for winning back old customers and ensuring that customer portfolio of the branch is maintained and enhanced.

Customer Care Executive (Female) :

• Target based Job
• New Customer Acquisition and Attending all product enquiries (through normal branch walkins, sales activities, marketing promotions etc)
• Follow up for Interest Collection and NPA reduction
• She will ensure that the company delivers the highest standards of service to customers.
• CCEs should cross-sell to all new customers & prospective customers walking-in for any product enquiry
• She will provide information to customers regarding the company offerings.
• She will receive, evaluate, and answer customer inquiries.
• She will analyse the needs of customer and offer him/her services accordingly.
• Encourage all employees to display the highest standards of service at all times
• Identify the customers who are, or should be, served by the company.
• Work closely with the account teams to provide premium service for our customers.
• Assist in identifying opportunities within accounts.
• Improve client retention through strong customer focus and attention

Candidate Profile:

• Permanent resident of respective locations
• Graduate
• Age upto 30 years
• Pleasing personality
• Good communication
• Sales Oriented

Selection/Interview process:

1. Aptitude Test

2. Technical and HR Interview

Document Required (Original and Photocopies):

1. SSC Marksheet

2. HSC/Diploma Marksheet

3. Graduation & Post Graduation all yearsí mark sheets

4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)

5. 2 photographs

6. Resume

Company Profile:

The Muthoot Group,is the largest financial group of its kind in the country.Established in 1887,the group is today, a well diversified, value based corporate house with an unblemished track record spanning several decades. 

The Group has interests in 16 diverse businesses including Banking & Financing, Leasing & Hire Purchase, Money Transfer, Foreign Exchange, Insurance, Information Technology, Hotel & Hospitality, Education & Healthcare, Media, Power Generation, to name a few. 

The group is an equal opportunity employer and acknowledges excellent performance, loyalty and sincerity by way of fast track growth.

Walk-In Venue Details:

Walk-In Date :- 5th January 2016

Walk-In Time :- 10 AM

Walk-In Address:- 

Muthoot Finance Ltd, 

The Muthoot finance limited 

Plot no-65/7 , 

Back side entry, 

Main new rohtak road, 

Karol Bagh,Above ICICI Bank, 

New Delhi-110005.