Bank of America Hiring: Tech Associate On Jun 2017

Company:         Bank of America

Website:            www.bankofamerica.com

Eligibility:          Bachelor’s Degree

Experience:       1 - 2 yrs

Location:           Mumbai

Job Role:          Tech Associate

JOB SUMMARY:

Company Profile:

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Job Description:

1. To understand the issue faced by the Business Users

2. To provide accurate troubleshooting to Business User,

3. To ensure prompt assistance in the shortest possible time

4. To maintain Ticket/Call Quality

5. To ensure process SLAs are met

Candidate Profile:

Qualification: Minimum Bachelor’s Degree in any field

Experience Range: 1 – 2 years of relevant experience

Mandatory Skills:

1. Voice Proficiency

2. Mortgage Basics

3. Excel and Word Knowledge

Desired Skills:

1. Strong Communication

2. Mmulti-Tasking

3. Basic Technical Skills